Delete your account & data
You can permanently delete your Family Things account and all associated data at any time — directly in the app or by request.
Option 1 — Delete from inside the app (instant)
- Open Family Things and go to the Family / Settings tab.
- Scroll to the bottom and tap “Delete account”.
- Confirm. Your account and personal data are removed from our active systems immediately.
Option 2 — Request deletion by email
If you can’t access the app, email us and we’ll delete your account for you:
Please send the request from the email address associated with your account (or include it in the message) so we can verify your identity. We respond within 30 days.
What gets deleted
- Your account and login credentials (email, password hash, Google profile link).
- Your profile name and photo.
- All items you added, their photos, storage locations, boxes and notes.
- Family member profiles (names, sizes, ages) you created.
- Seasonal lists, tags and in-app content tied to your household.
What may be retained (and for how long)
- Shared household data: if you belong to a shared household with other members, items created by others remain with the household. Only your personal account is removed.
- Billing records: subscription/purchase records held by Google Play and RevenueCat are retained as required by law and by those providers’ policies. We do not store your card details.
- Security & legal logs: minimal technical logs may be kept for a short period to prevent abuse and meet legal obligations, then permanently erased.